Privacy Policy

This document is intended to provide a quick overview of how to obtain technical support for TAME. It does not replace the official Terms of Service.

This is the web site of Model Compilers LLC, the principal developers and distributors of TAME—Test Authoring Made Easy.

Our postal address is 1177 California Street, Suite 904, San Francisco, CA 94108. We can be reached via e-mail at sales@tametest.com or you can reach us by telephone at 415-931-3132.

What We Collect

For each visitor to our website, our web server automatically recognizes no information regarding the domain or e-mail address of the visitor. We do collect the e-mail addresses of those who communicate with us via e-mail, as well as those who join our mailing list, complete web forms requesting information, and those who attend or purchase one of our courses. We also collect aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, fax number, payment information (e.g. credit card number and billing address).

The information we collect is used to improve the content of our website, used to customize the content and/or layout of our webpage for each individual visitor, used to notify consumers about updates to our website, shared with agents or contractors who assist in providing support for our internal operations, used by us to contact consumers for marketing purposes, shared with other reputable organizations to help them contact consumers for marketing purposes, disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our website and applicable laws or to protect against misuse or unauthorized use of our website.

Cookies

With respect to cookies: We use cookies to record session information, such as items that consumers add to their shopping cart, to record user-specific information on what pages users access or visit, and to record past activity at a site in order to provide better service when visitors return to our site.

Email

The email addresses that we collect are used to communicate special offers and discounts. We typically send an email to our contacts about every 2 weeks. You can access your information from the Manage Preferences link in the emails you receive to update your contact info and preferences about the types of emails you receive. If you do not want to receive e-mails from us after your email address has been collected, please use the unsubscribe link in the email message to unsubscribe yourself from the email database. You can also let us know your request to be unsubscribed by sending us e-mail at unsubscribe@aspeinc.com, calling us at the above telephone number, or by writing to us at the above address.

From time to time, we may make the e-mail addresses of those who access our site available to other reputable organizations whose products or services we think you might find interesting. If you do not want us to share your e-mail address with other companies or organizations, please let us know by updating your preferences in the email database, calling us at the number provided above, e-mailing us at the above address, or writing to us at the above address.

From time to time, we may make our customer e-mail list available to other reputable organizations whose products or services we think you might find interesting. If you do not want us to share your e-mail address with other companies or organizations, please let us know by updating your preferences in the email database, calling us at the number provided above, e-mailing us at the above address, or writing to us at the above address.

Postal Addresses

If you supply us with your postal address you may receive periodic mailings from us with information on new products and services or upcoming events in your area. If you do not wish to receive such mailings, please let us know by calling us at the number provided above, e-mailing us at the above address, or writing to us at the above address. Based on the lag time of the mail system, mailings are often done weeks in advance, so you may receive a few mailings after your request is provided. We will do everything in our power to limit this as much as possible.

On rare occasions you may receive mailings from other reputable companies. If you do not wish to receive such mailings, please let us know by calling us at the number provided above, e-mailing us at the above address, or writing to us at the above address.

Telephone Numbers

Persons who supply us with their telephone numbers may receive telephone contact from us with information regarding new products and services or upcoming events in your area. If you do not wish to receive such telephone calls, please let us know by sending us e-mail at the above address, calling us at the above telephone number, or writing to us at the above address.

Persons who supply us with their telephone numbers may from time to time receive telephone contact from other reputable companies. If you do not wish to receive such communication, please let us know by calling us at the number provided above, e-mailing us at the above address, or writing to us at the above address.

Ad Servers

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies. From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our website periodically, we will post the policy changes to our website to notify you of these changes and we will use for these new purposes only data collected from the time of the policy change forward. Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address, calling us at the above telephone number, writing to us at the above address.

Customer Access to Information

Upon request we provide site visitors with access to contact information (e.g., name, address, phone number) that we maintain about them. Consumers can access this information by e-mailing us at the above address, or writing to us at the above address.Consumers can have this information corrected by communicating the correct information to us through those same channels.

Security

With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you through our site. If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

If your need is urgent, you may call customer service toll-free at 415-931-3132, between the hours of 9 am to 5 pm Pacific time, Monday through Friday.